Last Updated: November 24, 2025

Welcome to ExploreTheBiltmore.com (“we,” “our,” or “the Site”). We are committed to protecting your privacy and ensuring you understand how your information is collected, used, and safeguarded.

ExploreTheBiltmore.com is a lifestyle, news, and real-estate–focused website operated as a service of The Phil Tibi Group, located in Phoenix, Arizona. By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide Directly

When you complete a form or interact with the Site, you may provide:

• Name
• Email address
• Phone number (if included in contact forms)
• Inquiry details or messages
• Preferences (e.g., buyer/seller status, time to move)

This includes:

• Newsletter sign-ups (“The Biltmore Brief”)
• Guide download forms
• Contact forms
• Event registration links
• Real estate inquiry forms

1.2 Automatically Collected Information

When you browse the Site, we may automatically collect:

• IP address
• Browser type
• Device type
• Pages viewed
• Referring URLs
• Click behavior
• Time spent on pages

This data is collected through standard tools such as:

• Google Analytics
• Web server logs
• Cookies and tracking technologies (see Section 5)

1.3 Third-Party Services

We rely on third-party tools and integrations that may collect information, including:

• FluentCRM (newsletter and contact management)
• Google Analytics (site usage tracking)
• YouTube (embedded videos and view tracking)
• Event links hosted on external platforms
• Weather, map, or widget providers

These third parties operate under their own privacy policies.

2. How We Use Your Information

We use collected information to:

• Provide relevant content, insights, and resources
• Communicate with you (newsletter, updates, announcements)
• Respond to inquiries and service requests
• Deliver guides, reports, or event details you request
• Improve website performance and user experience
• Enhance marketing and communication efficiency
• Maintain website security and prevent misuse

We do not sell, rent, or trade your personal information.

3. How We Share Your Information

We may share your data only in the following circumstances:

3.1 Service Providers

Trusted third-party vendors who support website operations, including:

• Email delivery services
• Analytics providers
• Form processing tools
• Web hosting and security services
• CRM platforms

These providers are obligated to handle data securely.

3.2 Legal Requirements

We may disclose information if required to:

• Comply with applicable laws or regulations
• Respond to valid legal requests
• Protect our rights, safety, or property

3.3 Combined Services Under The Phil Tibi Group

ExploreTheBiltmore.com is a service of The Phil Tibi Group, and information submitted through forms may be used by the real estate team to provide personalized real-estate guidance, market updates, and consultation.

We do not share your information with unrelated third parties.

4. How We Protect Your Information

We implement industry-standard measures to safeguard your information, including:

• SSL encryption
• Secure CRM storage
• Restricted data access
• Routine security scans
• Trusted WordPress security plugins (e.g., Wordfence)

While no system is completely secure, we take every reasonable step to protect your data.

5. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to:

• Analyze website activity
• Improve performance
• Personalize content
• Track newsletter sign-ups
• Deliver relevant information

You may disable cookies using your browser settings, but this may affect certain website features.

6. Your Choices and Opt-Out Options

You may:

• Unsubscribe from our newsletter at any time via the link in any email
• Request access to the personal information we hold
• Request corrections or deletion of your data
• Disable cookies in your browser

To make a privacy request, contact us at:
HELLO@EXPLORETHEBILTMORE.COM

7. Links to Other Websites

The Site may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.

8. Children’s Privacy

ExploreTheBiltmore.com is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us:

Explore the Biltmore
A service of The Phil Tibi Group
4040 E Camelback Rd, Ste 130
Phoenix, AZ 85018
Phone: (602) 320-1000
Email: HELLO@EXPLORETHEBILTMORE.COM